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Spam filtering settings

Spam Filtering Settings

Protect your inbox from unwanted emails. Learn how to configure spam filtering for optimal results.

How Our Spam Filter Works

Incoming emails are analyzed using:

  • SpamAssassin scoring
  • Bayesian filtering (learns from your actions)
  • Blacklist checking (known spam sources)
  • SPF/DKIM/DMARC validation
  • Content analysis

Spam Filter Levels

Level Description Recommended For
Low Catches obvious spam only Users who rarely get spam
Medium Balanced filtering Most users
High Aggressive filtering Users with spam problems
Custom Your own rules Advanced users

Configuring Spam Settings

  1. Go to Email > Select your mailbox
  2. Click Spam Settings
  3. Choose your filter level
  4. Configure additional options

Whitelist & Blacklist

Whitelist (Always Allow)

Add trusted senders who might be incorrectly flagged:

  1. Go to Spam Settings > Whitelist
  2. Add email addresses or domains
  3. Example: newsletter@company.com or @trustedcompany.com

Blacklist (Always Block)

Block specific senders:

  1. Go to Spam Settings > Blacklist
  2. Add email addresses or domains
  3. Messages from these senders go directly to spam

Training the Filter

Help the filter learn by marking messages:

In Webmail:

  • Mark spam: Select message > Click Spam
  • Mark not spam: Select message in Spam folder > Click Not Spam

The filter learns from:

  • Messages you mark as spam
  • Messages you rescue from spam
  • Patterns across all users (anonymized)

Spam Actions

Choose what happens to detected spam:

Action Description
Move to Spam Default - messages go to Spam folder
Delete Permanently delete (not recommended)
Tag subject Add [SPAM] to subject line
Forward Send to another address for review

Advanced Settings

Custom Rules

Create rules based on:

  • Sender address
  • Subject line keywords
  • Header content
  • Attachment types

Quarantine

Review caught spam before deletion:

  1. Enable quarantine in settings
  2. Receive daily digest of caught spam
  3. Release false positives with one click

Tips

  • Check spam folder regularly for false positives
  • Never whitelist domains you don't fully trust
  • Report persistent spam to improve filters
  • Use unique addresses for different purposes