Help Center / billing

Auto-renewal settings

Auto-Renewal Settings

Auto-renewal ensures your services continue uninterrupted. Manage your renewal preferences here.

How Auto-Renewal Works

1. Service approaching expiration
2. We charge your default payment method
3. Service renewed for another period
4. Confirmation email sent

Enabling Auto-Renewal

For All Services

1. Go to Billing > Auto-Renewal
2. Toggle Enable Auto-Renewal
3. Select default renewal period
4. Save settings

For Specific Services

1. Go to the service (Domain, VPS, etc.)
2. Find Auto-Renewal setting
3. Toggle on
4. Select renewal period (if applicable)

Renewal Timeline

Managing Payment Methods

Ensure successful renewals:

1. Go to Billing > Payment Methods
2. Verify default method is valid
3. Update expired cards
4. Add backup payment method

Renewal Pricing

• Renewals charged at current pricing
• Lock in rates with multi-year registration
• Prices may change; we notify 30+ days ahead

Disabling Auto-Renewal

Single Service

1. Go to the service
2. Toggle off Auto-Renewal
3. Service expires at end of current period

All Services

1. Go to Billing > Auto-Renewal
2. Toggle off global auto-renewal
3. Confirm the change

Warning: Disabling may result in service interruption

Failed Renewals

If payment fails:

1. We retry after 3 days
2. You receive failure notification
3. Update payment method promptly
4. Service continues during grace period

Grace Periods

If renewal fails completely:

Tips

• Keep payment methods up to date
• Enable email notifications
• Use a backup payment method
• Review upcoming renewals monthly