Help Center / email
Email client configuration
Email Client Configuration
Set up your email in popular desktop and mobile applications.
Server Settings
Use these settings for all email clients:
Incoming Mail (IMAP)
| Setting | Value |
|---|---|
| Server | imap.osir.com |
| Port | 993 |
| Encryption | SSL/TLS |
| Username | Your full email address |
Outgoing Mail (SMTP)
| Setting | Value |
|---|---|
| Server | smtp.osir.com |
| Port | 587 |
| Encryption | STARTTLS |
| Authentication | Required |
| Username | Your full email address |
Microsoft Outlook
Desktop (Windows/Mac)
- Go to File > Add Account
- Enter your email address
- Click Advanced options > Let me set up my account manually
- Select IMAP
- Enter the server settings above
- Click Connect
Outlook Mobile (iOS/Android)
- Open Outlook app
- Tap Add Account
- Enter your email
- Select IMAP when prompted
- Enter server settings
- Sign in
Apple Mail
macOS
- Open Mail > Add Account
- Select Other Mail Account
- Enter name, email, and password
- Enter IMAP and SMTP settings
- Click Sign In
iOS (iPhone/iPad)
- Go to Settings > Mail > Accounts
- Tap Add Account > Other
- Tap Add Mail Account
- Enter your details
- Select IMAP
- Enter server settings
Mozilla Thunderbird
- Click Menu > New > Existing Mail Account
- Enter your name, email, and password
- Click Configure manually
- Enter IMAP and SMTP settings
- Click Done
Gmail App (Android)
- Open Gmail > Settings
- Tap Add account > Other
- Enter your email
- Select Personal (IMAP)
- Enter password and server settings
Troubleshooting
Cannot connect to server
- Verify server addresses and ports
- Check that encryption is enabled
- Confirm your password is correct
Cannot send email
- Ensure SMTP authentication is enabled
- Check outgoing port is 587
- Verify your ISP isn't blocking the port